22 911 Emergency Calls Over Food

Everyone knows when you’re in an emergency – you call 911. Unfortunately, the people in this list took the advice a little too far. Apparently they mixed up “in mortal peril” with “bad customer service at a food establishment.”

Because of that, many 911 operators received a variety of complaints from many citizens concerned about various food. Below is a list covering some non-emergency calls that should’ve been culinary complaints to that restaurant’s customer service.


Out Of McNuggets

A 27-year old woman by the name of Latreasa L. Goodman called 911 three times before being cited for misuse of the 911 emergency phone line. Apparently her local McDonald’s (Fort Pierce, Florida) was out of stock on McNuggets. Goodman thought it was her civil responsibility to stress that this was an emergency and that the staff offered them a McDouble cheeseburger instead of the nuggets.



Something Wrong With The Flatizza Sauce

A North Carolina 911 operator got a call from Bevalente Michette Hall one day over a complaint about Subway’s sauce on her flatbread pizza. Instead of the “pizza sauce” she expected, she thought they used marinara sauce. The operator didn’t believe her and Hall was sent to jail and was released on a $2,000 bail bond.



Domino’s New Collaboration

According to a resident in Arlington, VA, they thought 911 was related to the pizza chain Domino’s Pizza. They called 911 asking to be connected to Domino’s Pizza, stating they tried calling 411 and the Pizza Hut line with no luck. As you can figure out, 911 couldn’t help patch them through to Domino’s Pizza.



That’s Not The Western Burger I Was Looking For

In Orange County, a woman angrily called 911 over a cheeseburger. Allegedly, the woman went to Burger King asking for the chain’s signature burger. When she was given her order, she was angered by the fact that the burger was a burger with only lettuce and tomatoes.

What made this call iconic for staff was the lady stating that she wanted her hamburger done right and that it was up to the police to protect her. What followed was the 911 operator asking, “What are we protecting you from? A harmful cheeseburger?”



That Sweet Sweet Orange Juice

In 2009, then 20-year-old Ray Osman was at a McDonald’s Drive Thru hankering for some orange juice. He wanted it so bad that when he got back home and found they didn’t give him his orange juice, he called the cops.

Unfortunately for Osman, he wasn’t the only one who called regarding this manner. Around the time Osman called, a McDonald’s employee called to report that Osman was blocking the drive-thru lane and was knocking on windows. Osman got sent to jail for that rather than getting that sweet sweet OJ.



The One Penny Over-Priced Beer

Danny Smith just wanted to have some good time, but instead had a bad evening all around. It all started when he went to buy a 16-ounce can of beer. According to Smith, he though the store overcharged him for that Heineken by a single penny. Because of this, he turned to call the cops and he did so relentlessly. After three calls and complaining about the Night and Day Market in Tennessee, he was arrested.



The “Nasty” Hardee’s Burger

50-year-old Donna Marie Nichols contacted 911 after placing an order of a Hardee’s Burger in Tennessee. When she bit into the burger, she claimed the burger “tasted funny”. Even though the bite was small as they discovered, she told police the burger was “nasty”. They arrested her for abusing the emergency services line.



Part Police Part Sandwich Artist Supervisors

In 2008, Reginald Peterson got so frustrated that he called 911 three times regarding a sandwich artists work. Peterson ordered “the works” for his pair of Subway sandwiches and to him the sandwich artist struggled to meet his demands. He called the cops to ask that the police would supervise the specific sandwich artist to ensure that the sandwiches were made to his specifications. Instead of the police complying, they hauled Peterson to jail. The sandwiches that were made, were thrown out.



The Band-Aid Soup

Usually soup is a good comfort food, but not that much of a comfort food according to a Florida man. Cops received a call from a man at Leo’s Grill in Palm Harbor after noticing that a band-aid was in his soup.

Even though this call was clearly a non-emergency, a health inspector eventually gave the restaurant a look around and noticed over 22 health code violations.



The Suboptimal Chinese Food

An Alliance, Ohio woman by the name of Tracey McCloud got arrested for misuse of 911 when she called 911 to complain about Chinese food she was given. She ordered a pu pu platter from Main Moon Chinese restaurant and the staff were confused by why she felt her meal wasn’t up to par.

Don’t worry though, despite the employees not refunding her before her arrest, she did get her refund later.



The Cold Case Of Fries

In 2009, Gail called 911 over the taste of her fries she picked up at Li’l Chick in Savannah, GA. The police surprisingly answered this call and came to Gail’s aid to fix the situation. And when the restaurant refused to give Gail her money back, the officer took out six dollars from his own pocket for her order. He served and protected with utter aplomb. Give that guy a medal.



Not Enough Sprinkles

Not in the US, but still relevant. In this case, a British woman called emergency services to complain that an ice cream vendor didn’t put enough sprinkles on her ice cream. The claim was that one side was covered in sprinkles, while the other was barren.



MasterChef Police Edition – How To Cook A Turkey

There is no clear indication of where the woman was calling from or whether this was genuine or not. However, a woman called 911 for a different kind of emergency: she was stuck on how to cook a turkey. The operator in this instance decided to help the woman by giving her some cooking advice.



Mistaken Pot Brownies

A Michigan cop and his wife called 911 after an “incident” of eating some homemade brownies that may have been baked with marijuana. The cop – Edward Sanchez – was under the distinct impression that the brownies were killing them and called 911 due to the panic state he was in.

The couple later admitted they might’ve put pot in the brownies at the time and failed to realize it then. Both were eventually let off the hook for the call.



Out Of Lemonade

One day, Jean Fortune, a 66-year-old Haitian man, called 911 in Boynton Beach after he went to a Burger King to realize they had no lemonade. Instead of ordering a Sprite – like any other person – the old man thought to call the cops and complain. Of course the conversation went nowhere with the dispatcher eventually saying “911 is if you’re dying. Do you understand that?”



This Sandwich Has Too Much Turkey

Rother McLennon placed an order at the Grateful Deli with the following specifications: a little turkey and ham, and a lot of cheese and mayo. Instead of those specifications, he was given the reverse. Rather than settle with East Hartford business directly, McLennon called 911.



Philly Cheesesteak And Ketchup?

Lawrence Ordone was working at Subway when a customer asked for a Philly cheesesteak. What threw Ordone off was when the customer asked to put ketchup on the cheesesteak. Ordone claimed he never put ketchup on a cheesesteak before and that they didn’t have any ketchup. This angered the customer so much that Ordone called the cops because he felt physically threatened. Even though it was revolving around a customer not getting ketchup on his cheesesteak.



Panic Of The Hash Brown

In Mesa, Arizona, Michael Smith and his wife Nova went insane over the lack of an item that they ordered: McDonald’s hash browns in each of their meals. This couple was smart in that they didn’t call 911 themselves, but they did return to the local McDonald’s, where an employee called 911 after Nova threw her bag at the staff in protest. The cops came and calmed the couple down, but in the end, the couple left with no hashbrowns in tow.



The Missing Seventh McDouble

Lorenzo Riggins is on a crusade to remind people to check their food before they leave. He got to this point after ordering seven McDoubles at an Albany, GA McDonald’s. When he went to check his bag, he noticed he only got six rather than seven and instead of talking to McDonalds, he called the cops. He was sent to jail due to misuse of the emergency hotline.



No Extra Shrimp

A woman in Dallas called 911 in 2009 over the lack of extra shrimp she had with her fried rice she ordered at A&D Buffalo’s. After she noticed the missing extra shrimp, she promptly called 911. But despite being so punctual, she never got her refund or that extra shrimp.



Angry Grapes

Another case, where responders arrived to help a civilian with a case of grapes. A Hawaiian man called 911 after stating he had some issues with his grapes. The EMS paramedic Tony Altomare stated he thought something was wrong with the civilian and went in to check on him. Altomare ended up helping the man by washing the grapes and putting them in a bowl for him.



The Taco That Was Held Hostage

No one knows when this happened, but at one time, 911 got a call from Antoinette Jones who was throwing a fit over a taco. Apparently Jones paid a dollar at Jim’s Burgers in Altadena California for a taco. She called the cops because she claimed she was hypoglycemic and needed that taco immediately. Cops came and tried to help her, but she wasn’t happy at all.