A retail sales associate provides customers with the best possible shopping experience. This might include greeting them at the entrance, pointing them in the right direction so they can find what they’re looking for, answering their questions, and helping them with return items. This job requires customer service skills and a friendly demeanor.
3. Customer Service Representative
A customer service representative assists clients in solving product/service issues and guides them through the purchasing process. Their day-to-day responsibilities include answering customer phone calls, answering emails, communicating through online chat, transferring classes to the appropriate department, processing orders with the assistance of software, and ensuring high customer satisfaction. Although the first thing that probably comes to mind when you think “customer service rep” is a large, bustling call center, and while this is often the case, some employers allow their staff to work from home, making this one of the more appealing jobs for seniors.
